There is no Header or Job information in the XML
document from 2020
Symptoms
In one particular design (not
all), we are getting the following error: "There is no Header or Job
information in the XML document from 2020. The 2020 Design may not be
assigned to a Project." It will not allow us to continue with the report
process. We do not typically use the project portion of 2020 when we
design. Is there a setting that is preventing us from running this
report, and if so, can we turn it off?"
Cause
This is a 2020 problem.
We programmed XpressPOS to catch it. What it means is that
when you run a 2020 report for the first time it has to be assigned to a
Project. From what you indicated, you probably do the “Quick Sale”
option. This is fine.
The problem occurs when
2020 somehow fails to assign the design properly. That indicates a corrupted
XML file. We usually see this in 2020 V 6.4. We believe this
problem occurs if you cancel before Quick Sales, and then run the
report menu again. It may not offer you a second chance.
Resolution
You can “dig” into the project manager and
assign it again.
Workaround
The fastest solution is to go to Edit on the top menu bar and Select ALL
(Ctrl-A), then Copy (Ctrl – C), and then under File, select New to
create a new design. Then Paste (Ctrl –V).
You must then check all your options and pricing under Styles & Pricing.
Then do reports and Quick Sale again, or assign the design to a project.
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